IDEAL FOR SMALL BUSINESSES
PBXact 25 is our smallest on-premise based appliance built for small businesses looking to seamlessly integrate IP phones and VoIP trunks while improving employee collaboration and productivity with a large suite of advanced features. PBXact 25 supports up to 25 licensed users and 15 simultaneous calls.
INCLUDED PBXACT FEATURES
Enhanced Modules
All PBXact appliances includes the follow enhanced modules:
- Call Recording Reports
- Class of Service
- Conference Pro
- Extension Routing
- Fax Pro
- Park Pro
- Page Pro
- SysAdmin Pro
- Voicemail Notify
- Voicemail Reports
- XMPP Pro
Quick-Start Installation Wizard
The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic conguration in just a few minutes!
User Control Panel for Personal Administration
UCP provides each user with a web based login to allow easy control of their personal experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.
Zulu UC Desktop Integration
Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true office mobility including SMS and FAX capabilities, click-to-call from web browsers and screen pops for helpdesk integration.
INTEGRATION WITH SANGOMA IP PHONES
Zero Touch Provisioning
Designed specifically for PBXact, Sangoma’s line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.
Full Suite of Phone Applications
A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.
Thông số kỹ thuật
General Features:
Unlimited auto-attendant / IVR
Flexible time-based call routing
Class of Service
User management and group creation
Fax Pro – unlimited inbound / outbound
fax-to-email
Hunt / Ring groups with pre-call
announcement
Music-on-hold
Voicemail-to-email
Voicemail blasting
Directory
Customizable announcements
Built-in multi-language IVR, voicemail and
announcements
Mult-language admin GUI and end user
device support (UCP and IP phones)
Calling queues (ACD/IVR)
Built-in calendar used for call-based
routing (Holiday and ofce hours routing)
Enhanced timezone support
Call Recording Reports
Call logging interface
Secure communications (SRTP/ TLS)
Call Features:
Unlimited conference bridge & control
Follow me / Find me calling
HotDesking
Intercom
Enhanced Paging (Page Pro): Valet style,
scheduled with custom recording
Call Parking / Call Pickup
Caller-ID
Do-not-disturb
Call Forward
Call Waiting
Call History and CDR
Speed Dial
Caller Blacklist
Multi-parking lot (Park Pro)
Unied Communications:
End User Control Panel (Dashboard):
Conference rooms
Voicemail control
WebRTC phone with chat
IP Phone programmable button
customization (EPM for UCP)
Fax dashboard
Call forwarding, call-waiting, DND and
follow-me control
Presence
Zulu UC Desktop Integration
Desktop softphone (Windows & Mac):
call, team chat, fax, SMS, presence
Click-to-Call from browser, email
client and CRM
Screen-Pop for helpdesk and CRM
Mobile Client
iOS/Android Support
Presence Control
CRM Integration
SugarCRM, SuiteCRM, SalesForce,
Zoho, ConnectWise
Click-to-call, call history, call recording,
screen-pop
Telephone Features:
Built-in Auto-Provisioning with redirect
service (Included with Sangoma IP
Phones)
EndPoint Manager – centralized tool for
IP phone provisioning for customization
and conguration (Included with
Sangoma IP Phones)
Call-Center Features (Built-in:)
Call Queuing (ACD)
Advanced Ring Strategies
Caller Announcement
Agent wrap-up time
Max- Queue callers
CRM Integration
Call Recording
Licensed Add-ons (Additional Fee):
XactView Wallboard – user status view
and call control
Queue – call center statistics, barging,
call-override, advanced call-center
reporting
EndPoint Manager for non-Sangoma
Phones
Professional greetings
Queue call-back for inbound callers
Web Call-back
Outbound campaign (Call-center feature)
Appointment Reminder
Outbound Call Limiting
Hotel Property Management
Protocol Support:
SIP V1/V2, IAX2
Codec Support:
Software
ulaw, alaw, gsm, g.722, g.726, slin,
ilbc and *g.729
May impact overall call capacity
*PBXact 14 and above
Hardware:
4x GB Ethernet ports
1x VGA
3x USB ports
1x serial console (RJ45)
Unit dimensions
127 x 127 x 50mm (WxDxH))
Unit weight
.68kgs (1.5lbs)
External universal AC/DC power brick
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